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Returns

In most cases, custom orders are NOT returnable unless allowed by the manufacturer. 

Items must be returned within 30 days of purchase date. 

Returned orders are subject to a restocking charge of 25%.

Unless returns are due to a manufacturing defect, the customer is liable for all shipping charges for the return and possible replacement of the item.

All returns MUST have a Return Authorization (RA#). Please contact us to obtain permission to return items and receive your RA number. You will need to have your circledlights.com order number and a full explanation of the reason for return.

Returns will be processed within 30 days of return request date.

Products must be returned in new, unused, resalable condition. Circle D Lights and all manufacturers have the right to refuse to accept used items for return.